ck baji Privacy Policy

ck baji treats the privacy of its users as its highest priority. This Privacy Policy ("Policy") explains in detail the nature, purpose, use, and protection of information collected from you when you use ck baji's website and services. By registering on this platform or using its services, you are considered to have agreed to the terms of this Policy.

This Policy complements our Terms and Conditions — reading both documents together will give you a clear understanding of the overall legal framework for using the platform.

1.1 Information Provided Directly by You

ck baji collects information you provide when creating an account, making a deposit or withdrawal, or receiving support. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (when identity verification is required)
• bKash, Nagad, Rocket, or Upay account details (only to complete transactions)
• Any messages or documents you send via support chat or email

1.2 Automatically Collected Information

When you use ck baji's platform, certain information is automatically collected for technical reasons:

• IP address and device type
• Browser version and operating system
• Session duration, pages visited, and links clicked
• Data from cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, ck baji may sometimes obtain a limited amount of information from trusted third-party service providers. Applicable laws are always followed in such cases.

Collected information is used only for the purposes listed below:

• Creating and managing accounts and verifying identity
• Processing all financial transactions including deposits and withdrawals
• Correctly providing bonuses, cashback, and other offers
• Providing 24/7 live chat and email support
• Ensuring platform security and preventing fraud
• Meeting applicable legal and regulatory obligations
• Conducting statistical analysis to improve service quality
• Notifying you of important policy changes or security-related matters

ck baji shares your personal information with third parties only in the limited circumstances described below:

3.1 Service Partners

Only the necessary information is shared with selected partners for payment processing (such as bKash, Nagad, Rocket, Upay), identity verification, game services, and technical support. These partners are contractually bound to ensure data protection.

3.2 Legal Obligations

ck baji may be required to disclose information in response to a court order, government directive, or legal investigation. In such cases, only the information legally required is provided.

3.3 Fraud Prevention

As part of anti-money laundering and fraud prevention measures, limited information may be shared with relevant authorities.

ck baji has put in place industry-standard technical and administrative measures to protect your information:

• SSL Encryption: 256-bit SSL technology is used for data transmission, keeping all information transfers fully secure.
• Database Security: Stored data is kept in encrypted form and multiple layers of security are in place to prevent unauthorised access.
• Access Control: Only authorised staff members can access your information, and only to the extent required by their role.
• Regular Security Audits: Regular security audits and penetration tests are conducted to identify system vulnerabilities.
• Staff Training: Relevant staff receive regular training on protecting data privacy.

However, it is not possible to guarantee 100% security for data transmitted over the internet. ck baji takes every possible precaution but acknowledges this limitation.

ck baji uses cookies and similar technologies on its website. These come in three types:

• Essential Cookies: These are necessary to maintain login sessions and ensure security, and cannot be disabled.
• Functional Cookies: Used to remember your preferences (such as language selection).
• Analytics Cookies: Used to measure site usage and improve service quality.

You can control non-essential cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

ck baji retains your information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as retention is required by applicable law.

• Information for active accounts is retained from the time the account is opened for as long as it remains active.
• Financial transaction records are kept for a set period after account closure as required by law.
• At the end of the defined retention period, data is securely deleted or anonymised.

ck baji respects the following rights of its users:

7.1 Right to Access and Correct Information

You can view the information stored in your account at any time and request a correction if anything is inaccurate. Contact us via 24/7 live chat or email for assistance.

7.2 Request to Delete Information

You may request deletion of your information beyond what is required by law. However, this request may be limited in the case of an active account or ongoing transactions.

7.3 Withdrawing Marketing Communications

If you do not wish to receive promotional messages, you can opt out at any time via live chat or email. However, essential service-related messages (such as security alerts) will continue to be sent.

7.4 Data Portability

Where applicable, you may request a copy of your information in a structured format.

All ck baji services are intended only for persons aged 21 or above. Information from minors is not knowingly collected. If it is found that someone registered using a false age, that account will be closed and the relevant information deleted.

ck baji has put various measures in place to keep minors away from gambling. To learn more, read our Responsible Gaming Guidelines.

ck baji's servers may be located outside Bangladesh. In such cases, data is transferred and stored in accordance with internationally recognised security standards. Contractual safeguards ensure that third parties outside Bangladesh also comply with standards equivalent to this Policy.

ck baji reserves the right to amend this Privacy Policy when necessary. If significant changes are made, a notice will be posted on the website and the "Last Updated" date will be changed.

Continuing to use the platform after any amendments means you are considered to have agreed to the updated Policy. It is therefore advisable to check this page regularly. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.

If you have any questions about this Privacy Policy or any complaints regarding your information, please contact ck baji's support team: