ck baji FAQ — Deposits, Withdrawals and Account
If you have any questions about ck baji, find your answers here. More than 20 questions are organised into five categories, covering payments, login, VIP cashback and device issues.
For ages 21 and over
bKash, Nagad, Rocket, Upay
Bengali and English support
SSL encrypted
From registering and making your first deposit, to claiming a bonus, withdrawing funds and enjoying VIP benefits — both new and experienced members have questions at every step. This page provides clear, concise answers to those common questions, organised into five categories. If you cannot find an answer here, you can ask directly via 24/7 live chat. ck baji login and responsible gaming also have their own dedicated pages with detailed information.
Table of Contents
How to Withdraw
The minimum withdrawal amount at ck baji is ৳500. This means you need at least ৳500 in winnings before you can make a withdrawal. You can withdraw from any of the four supported mobile wallets — bKash, Nagad, Rocket and Upay. Note that bonus wagering requirements must be completed before you can withdraw.
Yes. For security reasons, ck baji only sends money to a mobile wallet that is registered in the member's own name and linked to their account. Withdrawals to someone else's number or a wallet under a different name are not allowed. It is therefore important to provide the correct name and number when registering.
Money received from a bonus cannot be withdrawn directly — wagering requirements must be met first. For example, with the 120% welcome bonus, you need to wager the bonus amount 10 times. On a ৳1,000 deposit the bonus is ৳1,200, so you must place a total of ৳12,000 in bets before the winnings become withdrawable. Once wagering is complete, you can withdraw normally.
At ck baji, withdrawals are generally processed within 15 minutes to 2 hours. If your request shows as pending, check whether your account verification is complete and whether wagering requirements have been met. If the issue persists, contact the ck baji support team via live chat.
Yes. The withdrawal service at ck baji runs 24 hours a day, 7 days a week. You can submit a request at 2 AM or on a Friday or Saturday, and the money should arrive in your wallet within 15 minutes to 2 hours. On holidays it may occasionally take a little longer — in that case, contact support via live chat.
Deposits
The minimum deposit at ck baji for any game — slots, live casino or sports betting — is ৳500. This amount can be deposited from any supported mobile wallet: bKash, Nagad, Rocket or Upay. You can also claim the welcome bonus with the minimum deposit amount.
ck baji supports four Bangladeshi mobile wallets: bKash, Nagad, Rocket and Upay. These are the most widely used mobile banking services in Bangladesh, so most members will already be familiar with them. You can get started by depositing a minimum of ৳500 from any one of them.
Log in to your ck baji account, go to the deposit option and select Nagad. Send money to the Nagad number provided, either through the app or via USSD (*167#), then enter the transaction ID in the deposit form. Your balance is usually credited within a few minutes. If you have any trouble, let us know via live chat.
Yes. When you deposit for the first time using bKash, you receive a 120% welcome bonus of up to ৳5,000. For example — a ৳1,000 deposit adds a ৳1,200 bonus, giving you a balance of ৳2,200. To withdraw the bonus, you must wager ৳1,200 × 10 = ৳12,000. See the terms and conditions page for full details.
Member Account
Click the "Forgot Password?" link on the ck baji login page. Enter your registered mobile number or email and an OTP will be sent to you. Once your identity is confirmed with the OTP, you will be able to set a new password. The whole process takes just a few minutes.
Some information can be changed. To update your password, email or contact number, go to your profile settings. If you need to change core details such as your name or date of birth, submit a request through live chat with your ID — the support team will verify and update it for you.
Login can fail for several reasons: a wrong password, Caps Lock being on, an outdated browser cache, or a temporary server issue. First double-check your password, then clear your browser cache. If the problem continues, reset your password or contact support.
Yes, you can log in from any device using your credentials. The first time you log in on a new device, OTP verification may be required for security. As long as your username and password are correct and the number is registered on the account, there should be no issues.
A username must generally consist of English letters and numbers, and cannot be changed once set. A password must be at least 8 characters long; using a mix of uppercase letters, lowercase letters and numbers improves security. It is best to avoid passwords that are easy to guess.
VIP Benefits
Playing and betting regularly at ck baji automatically creates the opportunity to move up to higher tiers. As your activity and deposit amounts increase, you can progress from Bronze to Silver, then Gold, and finally the top tier, Platinum. The cashback rate increases at each tier. Visit the ck baji VIP page for more details.
Weekly cashback rates by VIP tier at ck baji: Bronze — up to 0.4%, Silver — up to 0.8%, Gold — up to 1.1%, Platinum — up to 1.5%. The higher the tier, the more cashback you earn.
A set percentage of your total net loss for the week (total amount lost minus winnings) is returned as cashback. For example: if a Gold member's net loss for the week is ৳20,000, they will receive ৳20,000 × 1.1% = ৳220 cashback. Cashback is added directly to your account.
In addition to cashback, members at higher VIP tiers receive priority support, invitations to special promotions, and may get early access to new games or features. Platinum members enjoy the most benefits and may also receive personalised offers.
New members start at the Bronze tier. At this tier you already earn up to 0.4% weekly cashback. By betting regularly, the path to higher tiers opens up automatically based on your activity.
Device and Technical Issues
On an Android phone, open ckbaji.cam in Chrome, then tap the menu (three dots) and select "Add to Home Screen". On an iPhone, tap the Share button in Safari and select "Add to Home Screen". After that, you can open ck baji directly from the icon just like an app.
Both the Android (APK) and iOS versions of the ck baji app are available through official channels. For the latest information about the app, contact the support team via live chat. It is advised not to download the APK from third-party sources.
Once your connection is restored, reload the page and log in to your account. For slots and table games, an ongoing round is usually recorded on the server side, so you can see the result when you return. For live casino or sports betting, the outcome is determined according to the specific circumstances — ask support for details.
First, clear your browser's cache and cookies. In Chrome, this can be done via Settings → Privacy → Clear Browsing Data. If the problem persists, try a different browser or device. Using Wi-Fi instead of mobile data may also improve loading speed.
The ck baji site is optimised for modern mobile browsers. Keeping Chrome updated on Android 7 or above generally gives good performance. On very old devices, graphics-heavy live games may feel a bit slow — in that case, choosing standard slots or card games is more convenient.
Have more questions?
If you did not find your answer on this page, the ck baji 24/7 support team is always ready to help. Chat in Bengali via live chat and get a quick resolution.
Get Support Directly
If you have any questions or issues, contact the ck baji support team directly. Support is available in both Bengali and English.
Live Chat
You will find the chat button in the bottom right corner of any page on the site. The support team is online 24 hours a day, 7 days a week. You can usually expect a response within a few minutes.
Email Support
For more complex matters, write to us in detail by email. ck baji support email: [email protected] — we will reply as soon as possible.